سياسة الاستبدال والاسترجاع

• The store is only an intermediary and not responsible for maintenance or warranty of any product. • No returns for orders (please ensure the order, color, and size before completing the purchase). • The order can be canceled if its status is still (Under Review), and we will refund the paid amount using the same payment method used for the purchase. • After changing the order status to (In Progress), the order cannot be modified or canceled. • After the order is shipped, it cannot be canceled. • In case of returning the shipment to us due to the customer not receiving it, the customer bears the cost of reshipping. • We apologize for canceling any order provided based on the customer's request. • There are no exchanges, returns, or cancellations for any order from an indirect site (a site that requires international shipping). • The mentioned shipping time is an estimated time and cannot be relied upon; the shipping duration depends on the shipping companies and the site from which the order is placed. • In case of a delay, there are no refunds or cancellations, and the order will be delivered upon arrival. The store is not responsible for delays caused by international customs procedures, weather changes, official holidays, or celebrations in Europe, America, and Saudi Arabia, as shipping operations are linked to business days. • If the item is unavailable, we will issue a refund using the same payment method used for the purchase, and it may take from 7 to 14 working days to process the refund.